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dc.contributor.authorمصطفاوي, عبد الله-
dc.contributor.authorعبد الله, منصور-
dc.date.accessioned2023-02-09T09:24:42Z-
dc.date.available2023-02-09T09:24:42Z-
dc.date.issued2020-
dc.identifier.urihttp://dspace.univ-tiaret.dz:80/handle/123456789/8602-
dc.descriptionThe developments that the business world is experiencing in the field of dealings between institions and their customers has know a wide openness that trancends the reciprocal dimension ,which raised the level of challenge for decision-makers,especially marketing people ,which opened the doorto competiton,but beside it the customer capital. The gulf bank of Algeria was chosen to conduct the study on it by tracking data ,as well as relying on some procedures that could have a decisive role in the institution life. So that the descriptive and analytical method was applied to complete the applied study ,and the information was collected based on the desk survey in the theoretical side. Through observation ,we concluded that gulf bank of algeria relies on developing and strenthening the loyalty of its customers by relying on its products, especially complementary ones,and accordingly we got acquainted with the most important results ,including proposing some recommendations and providing some prospects for future studies.en_US
dc.description.abstractان ما يعيشه عالم الاعمال من تطورات في مجال التعاملات بين المؤسسات وزبائنها متاحا واسعا بحيث تعدى البعد التبادلي الامر الذي رفع من مستوى التحدي لدى اصحاب القرار وخاصة اهل التسويق وهو الذي فتح باب المنافسة ولكن من جانب الراس مال الزبوني الخليج الجزائر للقيام بالدراسة عليه من خلال تتبع المعطيات وكذلك الاعتماد على بعض الاجراءات التي يمكن ان تكون لها الدور الفاصل في حياتي المؤسسةen_US
dc.language.isofren_US
dc.publisheruniversité ibn khaldoun-tiareten_US
dc.subjectتسويق الخدمات المصرفية ،الولاء ،استراتيجيات مصرف الخليج الجزائر .en_US
dc.titleالعوامل الداعمة للولاء لدى المستهلك الجزائري اتجاه الخدمات المصرفيةen_US
dc.typeThesisen_US
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