The role of Digital Transformation in Procurement and Supply Chain Management - A field study of several institutions in Tiaret

Abstract

This study investigates the role of digital transformation on various stages of the supply chain, from procurement to delivery. We conducted interviews with 16 employees from four Algerian companies: Algeria Telecom, ETUS Tiaret, Naftal fuel branch Tiaret 614 and Sonelgaz Tiaret. Thematic analysis of the interviews revealed that digital transformation leads to efficiency improvements throughout the supply chain. This is achieved by reducing lead times, minimizing costs through automation and data-driven decision-making, and enhancing transparency across all stages. Furthermore, the study highlights the importance of e-procurement in driving strategic supplier management and optimizing sourcing strategies. This can be achieved through features like Supplier collaboration portals (SCP) for real-time communication and joint project management. The study recommended developing a more integrated digital Procurement & Supply Chain Management (PSCM) system to overcome limitations in current systems. Example, leveraging an Enterprise Resource Planning (ERP) system can contribute to a more unified digital PSCM system