Investigating Workplace Language Variation within Healthcare Profession

Abstract

This research investigates the communication dynamics among doctors in hospitals, focusing on the use of language to ensure safe and transparent interactions without compromising patient safety. A mixed-method approach was used, incorporating both qualitative and quantitative investigations to examine the language behaviors and preferences of doctors in their work environment. The study was conducted at the "Centre Hospitalier d'Orl, Stomatologie et Ophtalmologie," also known as the "Mirgou Clinic," a public facility in Tiaret, Algeria. A diverse group of medical professionals with varying years of experience and specializations participated in the study. Findings indicate a significant positive impact of the Algerian dialect on doctor-to-doctor communication, whereas French, traditionally used in medical education, fails to meet the communication needs of Algerian physicians. The primary research question addressed the impact of the Algerian dialect on hospital medical staff, with results showing a substantial influence. The Algerian dialect's widespread use suggests its potential to become an official language. Additionally, younger generations prefer studying medicine in English due to its global importance, while older generations predominantly use French. The study suggests that adopting English as the official language of communication in hospitals could enhance the efficiency and safety of medical practice.